Privacy Policy

Purushottam​‍​‌‍​‍‌​‍​‌‍​‍‌ Niwas, Puri (“we”, “our”, “us”) is committed to protecting your personal information and values your trust. This Privacy Policy details the steps we take to collect, use, store, and protect your data when you visit our website, get in touch with us, or are our guest. Using our services implies your acceptance of the terms set out below.

Information We Collect

For the smooth provision of services and to comply with the law, we may collect the following information:

Personal & Contact Details

• Name
• Mobile number
• Email address
• Home or mailing address
• Country

Booking & Stay Details

• Check-in and check-out dates
• Number of guests
• Room preferences
• Special requests (only if shared voluntarily)

Government Identification (As Required by Law)

• Aadhaar Card
• Passport
• Driving Licence

Payment & Transaction Information

• Transaction reference ID
• Payment status and invoice details

We do not keep debit or credit card details. Payments are made securely through authorised payment gateways.

Communication Records

• Email
• Website form submissions
• Phone or WhatsApp enquiries

Website Usage & Technical Data

• IP address
• Device and browser type
• Pages visited
• Date, time, and approximate location

CCTV Surveillance

The installation of CCTV cameras in common areas is solely for the safety and security of the residents.

How We Use Your Information

• Organising hotel room reservations
• Offering hotel-related services
• Sending confirmations and essential updates
• Answering questions and providing customer support
• Handling payment and issuing invoices
• Complying with legal, tax, and audit requirements
• Ensuring the safety of guests, staff, and property
• Enhancing website performance and user experience

Cookies & Tracking Technologies

• Essential Cookies that are necessary for the core functions of the website
• Analytics Cookies that help us understand how visitors behave

You can turn off cookies in your browser settings; however, some features might not work as intended.

Sharing of Information

We do not sell or misuse your personal data.

Authorised Service Providers

• Website hosting
• Booking systems
• Payment processing
• Email/SMS communication
• Analytics tools

Legal Requirements

Information may be made public if mandated by law, a court order, or a government authority.

Safety & Organisational Changes

Information can be used to ensure the safety of guests and property, or transferred securely in case of organisational changes.

Data Retention

• Booking and financial records will be kept for as long as the law requires
• Marketing data will be kept until you decide to opt out
• Footage from CCTV will be kept for a short period unless it is needed for an investigation

Data Security

• SSL encryption
• Secure servers
• Restricted access controls
• Staff confidentiality practices

Despite taking strong measures, we cannot guarantee the total security of digital data.

Your Rights

• Access your personal data
• Correction of incorrect data
• Deletion of data (where legally allowed)
• Restriction of processing
• Withdrawal of marketing consent

Children’s Privacy

All our services are designed for people aged 18 or older. We do not intentionally collect information from children unless we have their parents' consent.

Third-Party Links

There might be links on our webpage leading you to other websites. We cannot be held accountable for their privacy policies.

Policy Updates

We reserve the right to alter our Privacy Policy anytime. Any modifications will be marked on this page by changing the Effective Date.